The Cancel Button — A Lesson in User Autonomy

With the experience I’ve accumulated in the financial sector, I’ve had the opportunity to take on several independent consulting projects on the side. One of those projects left me with a lesson I won’t forget: Sometimes, the smallest design decisions can have consequences many times larger than they appear. It was about a monthly automatic payment…

AssetProof — Digitizing Industrial Equipment Inspections

Building Trust in Operational Data, Not Just Preventing Inspection Fraud The project began after the company discovered that an inspector had completed an equipment inspection checklist without actually visiting the site. At first, the business treated this as a fraud prevention issue. Their primary concern was that inspection records no longer reflected what was happening…