With the experience I’ve accumulated in the financial sector, I’ve had the opportunity to take on several independent consulting projects on the side. One of those projects left me with a lesson I won’t forget: Sometimes, the smallest design decisions can have consequences many times larger than they appear. It was about a monthly automatic payment…
Setting Limits for AI in Designing a Historical Yearbook
Every type of design product needs a different way of setting limits for AI. When designing websites and apps, I use AI in the research, ideation, and prototyping stages. There, AI is used to create things that don’t yet exist. But with the book “70 Years of Surgical Journey” for Binh Dan Hospital, it’s the…
Are Designers Always Loyal to the Truth?
In fact, designers aren’t always loyal to the Truth. They’re “rebels.” If you’ve read Setting Limits for AI in Designing a Historical Yearbook, you’ll have seen a designer doing everything possible to reconstruct the past as accurately as the data allowed. But there are also times when I need to let my imagination take over, using…
AssetProof — Digitizing Industrial Equipment Inspections
Building Trust in Operational Data, Not Just Preventing Inspection Fraud The project began after the company discovered that an inspector had completed an equipment inspection checklist without actually visiting the site. At first, the business treated this as a fraud prevention issue. Their primary concern was that inspection records no longer reflected what was happening…
Same Action, Different Experiences
Why Good Intentions Don’t Always Create Good Experiences After years of working in UI/UX, I have noticed a fascinating similarity between products and everyday life: These are small moments that the person doing them may never notice. Yet they are enough to create completely different experiences from the same action. 1/ The gap between good…
The Father at the Third-Floor Window
There are summer mornings when I find love dwelling in the most unexpected places. Like right outside the third-floor window of an exam room. Outside the Third-Floor Window From Moonlight with love An old father waits while his child sits the exam,Scorching sun bleaches white his silver hair.A face that hides what years of weather…
Lessons from the Boss: 7 Mentors Who Never Stood at the Front of a Classroom
They say character is shaped by family. Leadership style is shaped by your bosses. Not by books. Not by courses. But by the way they handle a tense meeting. The way they protect their team when things go wrong. The way they know when to stay silent — and when to speak up. Be great…