With the experience I’ve accumulated in the financial sector, I’ve had the opportunity to take on several independent consulting projects on the side. One of those projects left me with a lesson I won’t forget: Sometimes, the smallest design decisions can have consequences many times larger than they appear. It was about a monthly automatic payment…
Category: Insights
Thoughts on products, people, and meaningful experiences.
Setting Limits for AI in Designing a Historical Yearbook
Every type of design product needs a different way of setting limits for AI. When designing websites and apps, I use AI in the research, ideation, and prototyping stages. There, AI is used to create things that don’t yet exist. But with the book “70 Years of Surgical Journey” for Binh Dan Hospital, it’s the…
Are Designers Always Loyal to the Truth?
In fact, designers aren’t always loyal to the Truth. They’re “rebels.” If you’ve read Setting Limits for AI in Designing a Historical Yearbook, you’ll have seen a designer doing everything possible to reconstruct the past as accurately as the data allowed. But there are also times when I need to let my imagination take over, using…
Same Action, Different Experiences
Why Good Intentions Don’t Always Create Good Experiences After years of working in UI/UX, I have noticed a fascinating similarity between products and everyday life: These are small moments that the person doing them may never notice. Yet they are enough to create completely different experiences from the same action. 1/ The gap between good…
Lessons from the Boss: 7 Mentors Who Never Stood at the Front of a Classroom
They say character is shaped by family. Leadership style is shaped by your bosses. Not by books. Not by courses. But by the way they handle a tense meeting. The way they protect their team when things go wrong. The way they know when to stay silent — and when to speak up. Be great…